A Semantic Wiki-based Platform for IT Service Management
... information had to be maintained at two locations, which led to excessive and error-prone additional manual work. ... Information relevant for the internal accounting between the IT department and the different departments was stored in aanbsp;...
| Title | : | A Semantic Wiki-based Platform for IT Service Management |
| Author | : | Kleiner, Frank |
| Publisher | : | KIT Scientific Publishing - 2015-02-25 |
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